Online Payment

- Customers can use ATM / Visa / MasterCard / JCB… to make payments for Renewal premium and First premium.

- Your payment request will be further processed by the ATM card-issuing bank or CyberSource, the world's largest payment management company (under the VISA organization).

- CathayLife does not store your card directly. To ensure safety, all your card information is stored only by CyberSource, the world's largest payment management company (under the VISA organization).

Pay via your Agent/Collector

Pay via your Agent/Collector: For more convenient to Customer, you can request our Collector or your Agent to go to your house to collect Premium.

Through Service Center

Customer can pay renewal premium right at the Cathay's Service. After payment customer will receive renewal premium receipt from Customer Service Center staff of Cathay.

Operation time
Centers from Monday to Friday: 8:30 AM to 17:30 PM
Cathay’s Customer Service Center
  • VINA Building, 5th Floor, 131 Xo Viet Nghe Tinh St, Binh Thanh District , Ho Chi Minh City.
    ĐT: (84-28) 6255 6389 - Fax: (84-28) 6255 6388
  • 2nd Floor, Tan Da Court Building, no. 86 Tan Da Street, Ward 11, District 5, Ho Chi Minh City
    ĐT: (84-28) 73050879 - Fax:
PREMIUM PAYMENT THROUGH MOMO E-WALLET
PREMIUM PAYMENT THROUGH PAYOO E-WALLET
PREMIUM PAYMENT THROUGH SHOPEEPAY E-WALLET
PREMIUM PAYMENT THROUGH MOMO E-WALLET

Online payment at:

Step 1: Log in to the app => Select "Insurrance" => Select "Cathay Life life insurance".

Step 2: Enter the insurance policy number of the customer .

Step 3: Check the information of the policy=> Select "Continue".

Step 4: Select Payment source (from MoMo / Bank account linked / Other money) => Check transaction details => Select "confirmation".

Step 5: Confirm successful online transactions.

 

Pay via our bank partners

If you already have an account with one of our bank partners (Sacombank, ACB or IVB) it's fast and easy to make a payment.

At a bank

Go to any nationwide branches of Sacombank, ACB, IVB. Simply give your Cathaylife policy number to staff in order to make a payment without any service fee.

Nationwide branches list:

Virtual Account at Sacombank

For immediately receive “Submitted Premium” notice, please use Virtual account at Sacombank – is one of Cathaylife partner.

Customer login to your bank App Banking/ Internet Banking:

Option 1: Scan VietQR code

Step1: Open your QR code in Cathay remind premium letter.

Step2: Open scan QR function in your APP banking.

Step3: Move your camera to QR code in Remind premium letter.

Step4: Press “Transfer” to confirm payment

Step5: Input your banking password or OTP that Bank SMS to you and press “Continue to complete payment”.

Please remember: Customer can use VietQR on APP Mobile Banking of BIDV, Vietinbank, VietinBank, Agribank, Vietcombank, ABBANK, SCB, IVB, NCB, SHB, Maritime Bank, …

Option 2: as below details:

Bank account: CATHAY + [Policy number/ Processing number].

Cathaylife account name: Công ty TNHH B?o hi?m Nhân th? Cathay Vi?t Nam

At Sacombank

Amount: Your premium

 

Pay via bank transfer

You can also make a payment using your own bank. Please use the below details for all premium payments:

Cathaylife account name: Công ty TNHH B?o hi?m Nhân th? Cathay Vi?t Nam.

[Policy number/ Processing number] + [Full name of the policy owner].

 

Cathaylife account number: select any one of the below:

060001500077 at Sacombank.

1024918-001 at IVB – Head Office

77939398 at ACB – Minh Chau Office

Virtual Account at Sacombank

For immediately receive “Submitted Premium” notice, please use Virtual account at Sacombank – is one of Cathaylife partner.

Customer login to your bank App Banking/ Internet Banking:

Option 1: Scan VietQR code

Step1: Open your QR code in Cathay remind premium letter.

Step2: Open scan QR function in your APP banking.

Step3: Move your camera to QR code in Remind premium letter.

Step4: Press “Transfer” to confirm payment.

Step5: Input your banking password or OTP that Bank SMS to you and press “Continue to complete payment”.

Please remember: Customer can use VietQR on APP Mobile Banking of BIDV, Vietinbank, VietinBank, Agribank, Vietcombank, ABBANK, SCB, IVB, NCB, SHB, Maritime Bank, …

Option 2: as below details:

Bank account: CATHAY + [Policy number/ Processing number].

Cathaylife account name: Công ty TNHH B?o hi?m Nhân th? Cathay Vi?t Nam

At Sacombank

Amount: Your premium

 

Pay via bank transfer

You can also make a payment using your own bank. Please use the below details for all premium payments: .

Cathaylife account name: Công ty TNHH B?o hi?m Nhân th? Cathay Vi?t Nam.

Payment content: [Policy number/ Processing number] + [Full name of the policy owner].

Cathaylife account number: select any one of the below:

060001500077 at Sacombank.

1024918-001 at IVB – Head Office.

77939398 at ACB – Minh Chau Office.

Important things you should know

After you pay Premium to any Cathaylife offices, please request receipt for premium that you just pay. Over three working days, if Customer didn’t receive our confirmation via SMS and email please contact with us through hotline 028 - 6255 6393.

In online payment cases, we apply Initial Premium Payment and Renewal Premium Payment. In other cases, Cathaylife will make a return to the Payer's account (no cash or bank transfer) and deduct service fee (if have).

If you decide to change the value of your insurance plan, we'll cancel the active invoice, refund any monies, and reissue a new one.