Premium collection service

In order to support Customer to get more convenient and flexible on premium payment, Cathay Life Insurance company (Cathay) would like introduce several methods that you can choose as below:

Through Directly Served Agent

Customer contacts his/her Directly Served Agent to request for renewal premium payment. After payment customer will receive renewal premium receipt from Agent.

Through Collector

Customer contacts Cathay's Service Centers to request for renewal premium payment. Cathay's Service Center will assign professional collector go to customer's home for premium collection. After payment customer will receive renewal premium receipt from Collector.

Through Sacombank Counter

Customer should take reminding letter or his/her ID card to any branch counter of Sacombank to pay premium without service charge.

Though Cathay Auto Pay service

Customer can choose Cathay Auto Pay service to ensure his/her premium payment on time and accurate. Cathay also offer 0.3% premium discount for customer who uses this service. Customers only need to perform 3 steps:

  • Step 1: Register Sacombank bank account
  • Step 2: Fill in the form of Auto Pay register and submit to Cathay's Service Centers
  • Step 3: Make sure the balance in the bank account enough to pay premium. Sacombank will automatically deduct money form customer's account to pay premium when due date, and notify cuctomer after successful transaction
Through Post Office VNPT

Customer should take reminding letter or his/her ID card to any Post office VNPTcounter to pay premium without service charge.

Through Service Center

Customer can pay renewal premium right at the Cathay's Service Centers from Monday to Friday: 08:30 am to 05:30 pm as below:

  • At Ho Chi Minh city: N'orch building, 8th floor, 170 Bui Thi Xuan st, District 1
    Tel: (08) 62 55 63 89 Fax: (08) 62 55 63 88.
  • At Ha Noi capital: Bui Thi Xuan building, 1st floor, 160 Bui Thi Xuan st, Hai Ba Trung District
    Tel: (04) 62 78 78 88, Fax: (04) 62 78 78 87.
  • At Da Nang city: Sacombank building, 6th floor, 130-132 Bach Dang st, Hai Chau District
    Tel: (0511) 62 52 888, Fax: (0511) 62 53 288.
  • At Can Tho City: Hanh Phuc Building, 2nd Floor, 28-33 Pham Ngoc Thach Street, Cai Khe ward, Ninh Kieu District
    Tel:(0710) 62 51 999, Fax:(0710) 62 60 160.
  • At Dong Nai - Bien Hoa City: 42C Nguyễn Ái Quốc st, Tân Tiến Ward, Bien Hoa City
    Tel: (061) 62 93 558, Fax: (061) 62 92 575.
  • At Hai Phong city: Sacombank Building, 4th floor, 62-64 Ton Duc Thang Str., Le Chan Ward, Hai Chau District
    Tel: (031) 62 55 160, Fax: (031) 62 55 150.

* Note:

  • Premium invoices will be issued 1 times after customer finished payment. To avoid invoices lost, our company will retain these invoices and send to customer's place as his/her request
  • Customer please request Directly Served Agent, or Collector, or Service centers' staff provides Premium receipt after payment

For further information, please contact Hotline : (08) 62 55 63 93